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HP HP2-H62 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Business Personal Systems Portfolio | 30% | - Displays and Accessories - Notebooks and Mobile Workstations - Desktops and Tower Workstations - Security and Manageability Features |
| Topic 2: Value Proposition and Competitive Positioning | 25% | - Comparison with competing offerings - HP differentiation and benefits |
| Topic 3: Configuration and Sales Process | 20% | - Basic product configuration - Pricing, quoting, and support options |
| Topic 4: Customer Needs and Solution Identification | 25% | - Match HP products to use cases - Assess customer business and technical requirements |
HP Selling HP Business Personal Systems Hardware 2018 Sample Questions:
1. A client needs to procure desktops for secretaries, a reception desk, and a call center.
Which device, under HP's commercial desktop portfolio, fits all three business requirements of this client?
A) Tower (TWR)
B) Desktop Mini (DM)
C) Micro Tower (MT)
D) Small Form Factor (SFF)
2. An IT customer approaches HP for their Personal System (PS) Services with specific requirements that can be met by fixed, standard offerings and wants to pay for it upfront, in a single transaction.
Which PS Service(s) is appropriate for this customer?
A) Solution as a Service (SaaS)
B) Care Pack
C) Services Contract
D) Device as a Service (DaaS)
3. Which areas in the end-point PC does HP's latest suite of security features protect?
A) in the OS
B) below the OS
C) above the OS
D) all of the above
4. What is HP's sales strategy to combat competition?
A) analyze the way IT, facilities, and HR work together
B) deliver a segmentation model that is in alignment with the client's requirement
C) transition the way people collaborate during informal meetings
D) transform sales conversations with client from price to value
5. Which feature in HP Thin Client PC enables IT administrators to easily view and manage all thin clients deployed across different locations?
A) Remote Graphics Software
B) Operations Smart Plug-in Software
C) Device Manager
D) Remote Configuration Manager
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |
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