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HP HP2-H29 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Retail Point of Sale Portfolio Overview | - HP retail solution positioning and value proposition - HP POS hardware components (terminals, printers, peripherals) |
| Support, Maintenance, and Lifecycle Management | - Lifecycle management of POS solutions - Warranty and service offerings |
| Retail Environment and Customer Requirements | - Retail industry workflows and operational needs - Customer pain points in point-of-sale deployments |
| Deployment and Integration Considerations | - Implementation and rollout best practices - System integration and compatibility considerations |
| Solution Selling and Positioning | - Competitive differentiation in retail POS market - Mapping HP POS solutions to customer scenarios |
HP Selling HP Retail Point of Sale Solutions - Sample Questions:
Question #1
How long can a client expect an HP POS solution to last?
A. 6 to 10 years
B. 11 to 15 years
C. 3 to 5 years
D. 1 to 3 years
Question #2
What requirement do retailers have for their point of sale hardware that a typical desktop PC cannot meet?
A. It must include a large hard drive (at least 200 GB)
B. It must be able to operate in a Windows environment.
C. It must provide a secure environment for transactions.
D. It must be able to withstand harsh environments.
Question #3
Which type of product fits into the self-service area of in-store retail solutions?
A. kiosks
B. tablets
C. static digital signage
D. POS terminals
Question #4
Why is HP's involvement with organizations such as the National Retail Federation (NRF) Association for Retail Technology Standards (ARTS) Business Model initiative important?
A. It shows that HP is heavily involved with supporting the retail industry.
B. It shows that HP empowers retailer agility through innovation.
C. It shows that HP listens to their retail customers and the retailer's customers.
D. It shows that HP has aggressive but achievable goals as part of its strategy.
Question #5
Which key global technology trend is driving retail?
A. the need to compete with online vendors
B. cross channel, mobile, customer intimacy, data analytics and cloud
C. global compliance to green initiatives
D. the use of standard PCs in place of POS solutions
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: C | Question #3 Correct Answer: A | Question #4 Correct Answer: B | Question #5 Correct Answer: B |
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