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Apple 9L0-010 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Macintosh Troubleshooting | - Hardware Diagnostics - Software Troubleshooting - System Recovery and Repair |
| Apple Service Procedures | - Service Documentation and Resources - Repair Safety and Handling Procedures |
| Macintosh Hardware | - Hardware Identification and Specifications - Hardware Repair Procedures - Macintosh System Components |
| Macintosh Operating System Support | - Mac OS Installation and Configuration - System Administration - User Support and Maintenance |
Apple Macintosh Service Certification Sample Questions:
Question #1
Apple Service Toolkit uses ____ to check Macs with Mac Resource Inspector and other diagnostic utilities.
A. NetBoot
B. Apple Remote Desktop
C. Target Disk Mode
D. Open Firmware
Question #2
Examine the exhibit.
What AirPort Extreme port does the number 3 identify?
A. Power
B. WAN
C. FireWire
D. USB
E. LAN
Question #3
Which of the following most accurately describes what happens during Safe Sleep activation in Mac portables?
A. The contents of RAM are written to hard disk before sleep.
B. The contents of the hard disk are read into RAM before sleep.
C. The contents of the hard disk are encrypted before sleep.
D. The contents of RAM are written to NVRAM before sleep.
Question #4
Examine the exhibit.
Why is it necessary to use this Service Fixture when replacing the left fan or heat sink in a MacBook Pro (15-inch, Mid 2009)?
A. This tool is used to properly align the processor with its socket.
B. This tool is used to avoid flexing the logic board.
C. It is impossible to remove these components without this tool.
D. This tool is used to avoid ESD damage to the logic board.
Question #5
Examine the exhibit.
What is the correct name for this type of pixel anomaly?
A. Vertical TAB fault
B. Dark dot defect
C. Stuck sub-pixel
D. Bright dot defect
Solutions:
| Question #1 Answer: A | Question #2 Answer: B | Question #3 Answer: A | Question #4 Answer: B | Question #5 Answer: A |
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