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CompTIA 220-701 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operational Procedures | - Troubleshooting Methodology
|
| Hardware | - PC Hardware Components
|
| Operating Systems | - Other Operating Systems
|
| Networking | - Network Technologies
|
| Security | - Security Implementation
|
CompTIA A+ Essentials (2009) Sample Questions:
Question #1
Which of the following is the MOST critical component related to removing heat from the CPU?
A. Vented case
B. Number of fans
C. Thermal paste
D. Liquid cooling
Question #2
When dealing with customers on the phone that are not very comfortable with technology, which of the following techniques would be MOST helpful to ensure that effective communication is taking place?
A. Tell the customer to send an email stating exactly what the problem is so that the communication between the two parties is clear.
B. Speak very slowly when replying to the customer.
C. Frequently paraphrase what the caller is saying.
D. Repeat what is being said multiple times so that the customer can understand exactly what to do.
Question #3
Which of the following is MOST critical when installing a new processor in an existing system?
A. Cable management
B. Thermal paste
C. Fans
D. Drive speeds
Question #4
Which of the following Internet technologies has the slowest potential upload speed due to inherent latency issues?
A. 3G
B. Fiber
C. Satellite
D. 4G
Question #5
Which of the following memory modules uses a 240-pin connector?
A. SIMM
B. DDR
C. DDR2
D. RAMBUS
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: C | Question #3 Correct Answer: B | Question #4 Correct Answer: C | Question #5 Correct Answer: C |


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