CompTIA 220-1202 : CompTIA A+ Certification Exam: Core 2

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CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A technician is assisting a customer who is experiencing frequent network issues. The customer asks whether other clients have experienced similar issues and how those situations were handled. Which of the following is the best way for the technician to respond?

A) Criticize the customer's network provider and recommend a new vendor.
B) Provide a general explanation of troubleshooting steps without additional details.
C) Share details about other customer issues and how they were resolved.
D) Dismiss the user's concern and assure them that their issue is unique.

2. An application ' s performance is degrading over time. The application is slowing, but it never gives an error and does not crash. Which of the following tools should a technician use to start troubleshooting?

A) Computer management
B) Disk
C) Reliability history
D) Resource monitor

3. Every time a user loads a specific spreadsheet, their computer is temporarily unresponsive. The user also notices that the title bar indicates the application is not responding. Which of the following would a technician most likely inspect?

A) Anti-malware logs
B) File size and related memory utilization
C) Workstation repair options
D) Bandwidth status as reported in the Task Manager

4. A customer wants to be able to work from home but does not want to be responsible for bringing company equipment back and forth. Which of the following would allow the user to remotely access and use a Windows PC at the main office? (Choose two.)

A) VPN
B) WinRM
C) SSH
D) RMM
E) SPICE
F) RDP

5. A technician is 3-D printing high-strength, carbon fiber-based filament parts for a customer order. Which of the following is the most important for the technician to use?

A) Steel-toed boots
B) ESD mat
C) Antistatic bags
D) Air filter mask

Solutions: