Salesforce Slack-Admn-201 : Salesforce Certified Slack Administrator

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

Question #1
You're a Slack Org Owner at Acme Inc. Several employees report that public channels are difficult to search and find. This results in channel sprawl or duplicative channels being created by employees. The Slack experience is now noisy and confusing. You need a solution to address this while still enabling members to create channels quickly.
What should you do?
(Select the best answer.)

A. Create a process to request public channel creation through Slack admins.
B. Post a list of global org-wide public channels in your Slack announcement channels to create awareness amongst employees.
C. Pin your organization's Slack Etiquette Guide to the org-wide Slack tips and tricks channel.
D. Create and communicate a channel naming and creation policy that includes channel structure and naming convention for your organization.

Question #2
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A. Multi-channel Guest with deactivation time in six months
B. Member with no deactivation time
C. Member with deactivation time in six months
D. Single-channel Guest with deactivation time in six months

Question #3
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

A. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.
B. There is a limit of ten org-wide channels, and this project would not necessitate creating one.
C. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.
D. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.

Question #4
Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.
HR has its own workspace.
How should you advise the HR Director to use Slack for this use case?
(Select the best answer.)

A. Create a public channel in the HR workspace, and add all hiring managers in the organization.
B. Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization.
C. Create a private channel in the HR workspace, and add all hiring managers in the organization.
D. Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization.

Question #5
An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?

A. Install the Slack Desktop App to all of their employees' machines, allowing automatic updates.
B. Install the Slack Desktop App to all of their employees' machines, disabling automatic updates.
C. Send an announcement to the company, communicating the steps for how to download and update the Slack app, and outlining why it is important for the security team.
D. Propose that users only use Slack in a browser, so employees only have to worry about updating their browser.

Solutions: