Simens STI-884 : SOCA Sales Small & Medium Businesses (SMB)

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Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

1. Which features does the HiPath Xpressions Compact provide? (Choose three)

A) Voice messaging
B) Group-based routing of e-mail
C) Call recording
D) Music-on-hold

2. What are the features of Siemens OpenStage devices? (Choose three)

A) They support VoIP.
B) They support compatible third-party applications through XML standard-based technology.
C) They have innovative control elements, such as a touch sensitive wheel, called TouchGuide(TM) that allows easy access to the menu-driven user interface.
D) They have a high-quality speaker phone that has been specially designed for conference calling.

3. What might happen if your prospects don't connect your solution to their unresolved business issues? (Choose three)

A) They might move the budget item that covers your category to buy another solution that clearly addresses a business issue.
B) They are unlikely to buy your product or service without seeing how it resolves their business issues.
C) You'll damage the trust and rapport you've developed.
D) They won't prioritize your sale at the top of their action list, which will likely delay your sales cycle.

4. What best describes the TouchSlider feature of OpenStage?

A) It controls the volume of the handset, ringer, and loudspeaker.
B) It allows easy access to frequently used applications and features, such as address books, voicemail, conferencing, and speed dial.
C) It offers a rich feature set for VoWLAN.
D) It allows easy access to the menu-driven user interface.

5. Which best describes corporate governance?

A) It involves meeting regulatory requirements and mitigating risks at every level - through operations, data policies, and communications architecture.
B) It involves having the right communications services and solutions to help your customers respond faster to their own customers' demands.
C) It involves helping your customer acquire and retain customers by enhancing customer experience.
D) It involves enabling employees to work virtually, thereby reducing the organization's relocation costs.

Solutions: