WGU Organizational-Behavior : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

Question #1
What defines acceptable standards of behavior that are shared by group members?

A. Group roles
B. Group norms
C. Group status
D. Group conformity

Question #2
A team is struggling to resolve procedural issues that govern their performance. What should the team leader do to resolve the problem?

A. Rearrange roles within the team by adding members
B. Appoint an assistant team leader to track the struggles and report back
C. Ask questions and help team members talk through the problem
D. Research the problem and impose a solution

Question #3
What is one of the six primary characteristics that define an organization's culture?

A. Team orientation
B. Political orientation
C. Aggressiveness
D. Competitor benchmarking

Question #4
If a work group's goal is to share information, what is a work team's goal?

A. To maximize random and varied skills
B. To reduce costs
C. To create collective performance
D. To maximize individual inputs

Question #5
What is a positive effect of a cohesive group?

A. Reducing group norm effect
B. Promoting value flexibility
C. Bringing heterogeneity to the process
D. Improving group productivity

Solutions: