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Salesforce Order-Management-Administrator : Salesforce Order Management Administrator Accredited Professional

Order-Management-Administrator

Exam Code: Order-Management-Administrator

Exam Name: Salesforce Order Management Administrator Accredited Professional

Updated: Oct 31, 2026

Q & A: 113 Questions and Answers

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About Salesforce Order-Management-Administrator Exam

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Salesforce Order-Management-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Order Management Basics: In this topic, the Salesforce Order Management Administrator Consultant learns to position Order Management effectively within Salesforce's core architecture. By articulating the extensible platform capabilities, the ability to integrate with third-party systems, and the overall value proposition, this knowledge helps highlight Order Management's seamless adaptability and efficiency. These insights are crucial for demonstrating business value during client engagements.
Topic 2
  • Advanced Topics: This topic challenges the Salesforce Order Management Administrator Consultant to diagnose and resolve configuration issues that hinder the launch or operation of Order Management processes. Proficiency includes troubleshooting integration problems and articulating how various processes interact to support successful deployments and system functionality.
Topic 3
  • Process Automation and Integrations: This section helps the Salesforce Order Management Administrator Consultant demonstrate the capability to deliver business value by integrating Order Management with external systems using clicks rather than code. Mastery of navigation within Order Management processes, connecting nodes, and integrating systems efficiently ensures understanding of how to implement effective solutions.
Topic 4
  • Data Model: This topic equips the Salesforce Order Management Administrator Consultant to showcase knowledge of critical objects such as Order, Order Summary, Fulfillment Orders, and Return Orders. It involves establishing and tracing integrations with B2C Commerce or other systems, including custom attributes. Proficiency here is pivotal for ensuring seamless data flow and robust Order Management operations within complex business environments.
Topic 5
  • User Experience and Customization: This section emphasizes leveraging Salesforce's Lightning UI to enhance user experiences. The Salesforce Order Management Administrator Consultant will customize experiences for users and managers through tools like the Lightning Page Editor, Report Builder, and out-of-the-box components. Success in this area ensures optimized workflows and improved operational efficiency.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219

Salesforce Order Management Administrator Accredited Professional Sample Questions:

Question #1
An admin is analyzingproject requirements and notes that there are requirements to support both high volume and multiple locations. What is the recommended approach for this scenario?

A. Download the Multiple Locations sample flow from the Partner Community and have developers add Apex code to enhance performance
B. Download the Single Location High Volume sample flow from the Partner Community and modify all the flows to loop through locations
C. Download the Single Location High Volume sample flow from the Partner Community and have the developers add Apex code to enhance performance
D. Download the Single Location High Volume sample flow and the Multiple Locationssample flow from the Partner Community and make a blend between the two considering trade-offs


Question #2
Which three componentscan be used to modify the user experience in the Order Summary detail page?

A. Accordion
B. Related List - Double
C. Tabs
D. Related List-Single


Question #3
What type of relationship exists between FulfilmentOrder and Location?

A. One-to-one Lookup (Location) FulfilledFromLocationId
B. One-to-many Lookup (Location) FulfilledFromLocation
C. Junction (Many to Many)
D. Many-to-One Lookup (Location) FulfilledfromLocationId


Question #4
A company has multiple fulfillment centers that they want to utilize when orders arefulfilled. The administrator is tasked with minimizing the distance from fulfillment center to delivery location. How can this be accomplished?

A. Modify the Fulfillment Location Search process to search by closes! distance instead of least number of splits
B. Add the "Order Routing Rank By Closest Distance" action to the fulfillment flow
C. Create a Workflow Rule on the Fulfillment Order object that utilizes the Order Management workflow field update actions
D. Ask a developer to create an Apex Action thatcan determine the closest fulfillment location


Question #5
What does the number of Fulfillment Orders created depend upon?

A. Fulfillment Location. Delivery Method and Number of Payments
B. Fulfillment Location, Delivery Charges and Quantity
C. Fulfillment Location, Recipient Address and Quantity
D. Fulfillment Location. Delivery Method and RecipientAddress


Solutions:

Question #1
Correct Answer: D
Question #2
Correct Answer: A,C,D
Question #3
Correct Answer: A
Question #4
Correct Answer: B
Question #5
Correct Answer: D

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