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HP HP5-B02D Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Needs and Solution Selling | - Solution recommendation
|
| Sales Positioning and Delta-Selling Strategy | - Competitive differentiation
|
| HP Imaging and Printing Portfolio Knowledge | - HP Printing Supplies
|
| Managed Print and Printing Services | - Print services concepts
|
HP Delta-Selling HP Imaging and Printing Supplies Sample Questions:
1. Why are HP supplies important to the reseller?
A) Because of the partner discount process
B) Because the customer will only choose original supplies
C) Because you can have the highest margin with HP originals
D) Because the customer purchasing period can be up to 10 years for just one printer
2. Which feature is included in a Laser printing system?
A) Adaptive lighting
B) Tri-color cartridge
C) Charging roller
D) Print head
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C |
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