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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Basic Concepts | - Fundamentals
|
| Topic 2: Usability and Accessibility Standards | - Usability Standards and Manufacturer Guidelines
|
| Topic 3: Risks in Usability, User Experience and Accessibility | - Typical Risks
|
| Topic 4: Selecting Appropriate Methods | - Method Selection
|
| Topic 5: Roles and Responsibilities | - Stakeholder Collaboration
|
| Topic 6: Usability Reviews | - Types of Usability Review
|
| Topic 7: User Surveys | - Survey Techniques
|
| Topic 8: Usability Testing | - Test Planning
|
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
Question #1
Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
A. iii, iv & v are true, i & ii are false
B. ii & iv are true, i, iii & v are false
C. ii, iv & v are true, i & iii are false
D. i, ii & v are true, iii & iv are false
Question #2
How can the approach for conducting user surveys be summarized best?
A. Write survey plan, interview users and stakeholders, select questionnaire, recruit users, remind users, communicate
B. Write survey plan, write schedule, select questionnaire, recruit users, remind users, communicate
C. Write survey plan, interview users and stakeholders, select questionnaire, deploy questionnaire, analyze, communicate
D. Write survey plan, write schedule, select questionnaire, recruit users, analyze, communicate
Question #3
During a usability test, a user suggested that a quick search box on every page would help a lot for several of the main tasks. You added this finding to the list.
What's the correct classification for these kinds of findings?
A. Usability problem
B. Positive finding
C. Functional problem
D. Good idea
Question #4
The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?
A. The report makes use of usability jargon
B. The report misses a description of the evaluation method
C. The report is too long
D. The report misses positive findings
Solutions:
| Question #1 Correct Answer: C | Question #2 Correct Answer: C | Question #3 Correct Answer: D | Question #4 Correct Answer: B |
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