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IBM C2070-586 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Designing a Case Solution | 39% | - Custom business space pages - Case Client and space templates - Bundled components and integration scenarios - Case Manager object model - Case Builder and solution artifacts - Security model and access control - Case tasks, process fragments and workflows |
| Topic 2: Extending a Case Management Solution | 14% | - Custom widgets and eForms integration - ILOG JRules and business rules integration - REST APIs and custom application development - FileNet P8 and BPM extension capabilities |
| Topic 3: Planning, Architecture, Installation and Configuration | 21% | - IBM Case Manager architecture overview - Project areas and add-on software - Minimum installation and system requirements - Solution applicability and use cases - Integrated products and licensing model - Development vs production environment differences |
| Topic 4: Migrating a Solution to Production | 9% | - CMAC and FileNet Deployment Manager usage - Production environment configuration - Migration requirements and steps |
| Topic 5: Business Analytics and Metrics | 9% | - Reporting and performance metrics - Case Analyzer and Case Monitor - Cognos Real-time Monitoring integration |
| Topic 6: Deploying and Testing a Case Solution | 8% | - Solution templates and packaging - Deployment structure and limitations - Testing and validation procedures |
IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:
1. Which component provides access to IBM WebSphere ILOG JRules Business Rules Management System (BRMS) out of the box?
A) FileNet Process Designer
B) Case Manager Administration Client
C) Case Builder
D) Case Manager Client
2. Which tool is used to register External Data Services (EDS) with IBM Case Manager?
A) Workplace XT
B) Filenet Deployment Manager
C) IBM Case Manager Administration Client
D) Filenet Enterprise Manager
3. A custom widget or Javascript adapter will use the logged in username as a filter value to be applied on the Inbasket in the Work page. To get the current logged in user (username) in the Case Client, which API should be used?
A) CE_Operations
B) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
C) IBM Case Manager REST API (CASEREST)
D) Process Engine REST API (P8BPMREST)
4. From where does IBM FileNet Case Analyzer read data?
A) Process Engine event logs only.
B) Both Case Analyzer OLAP database and Content Engine event logs.
C) Content Engine event logs only.
D) Both Process Engine and Content Engine event logs.
5. A business analyst would like to separate business policies and practices from the process. Which tool is used to extend the IBM Case Manager?
A) IBM Master Data Management
B) IBM Forms
C) IBM WebSphere ILOG JRules
D) IBM Cognos RTM
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: C |
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