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Microsoft AZ-720 : Troubleshooting Microsoft Azure Connectivity

AZ-720

Exam Code: AZ-720

Exam Name: Troubleshooting Microsoft Azure Connectivity

Updated: Jun 01, 2026

Q & A: 121 Questions and Answers

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Microsoft AZ-720 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Determine which resources are authorized to use JIT VM access
  • Troubleshoot issues deploying Azure Bastion
Topic 2
  • Troubleshoot Border Gateway Protocol (BGP) issues
  • Determine whether resource response times meet service-level agreements (SLAs)
Topic 3
  • Determine the root cause for latency issues when connecting to Azure virtual machines
  • Troubleshoot virtual network peering, transitive routing, and service chaining
Topic 4
  • Troubleshoot issues with pass-through authentication and password hash synchronization
  • Determine why on-premises systems cannot connect to Azure resources
Topic 5
  • Troubleshoot restore issues when using Azure Backup Agent, Azure backup, or Azure Backup Server
  • Troubleshoot Azure virtual machines backup issues including restarting a failed backup job
Topic 6
  • Troubleshoot issues with private endpoints and service endpoints
  • Determine the root cause for latency issues related to ExpressRoute
Topic 7
  • Troubleshoot point-to-site virtual private network (VPN) connectivity
  • Troubleshoot name resolution for scenarios that use Azure-provided name resolution
Topic 8
  • Determine whether VMs in a load-balanced cluster are healthy
  • Troubleshoot issues with Azure Application Gateway
Topic 9
  • Validate the peering configuration for an ExpressRoute circuit
  • Determine the root cause for latency issues within site-to-site VPNs

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720

Exam AZ-720: Troubleshooting Microsoft Azure Connectivity

Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.

Passing score: 700. Learn more about exam scores.

Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty

Download exam skills outline

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