Salesforce AP-219 : Salesforce Order Management Administrator Accredited Professional

Salesforce AP-219 Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/certificate/exam-order-mgmt-admin-ap---AP-219-BC

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Salesforce Order Management Administrator Accredited Professional Sample Questions:

Question #1
Which practice should an admin consider when working with theEnsure Funds Async action?

A. The invoice object should be cloned to a custom object before calling the action
B. The invoice object should be logged and cloned to a custom object before calling the action
C. The Invoice ID should be logged before passing it to the Ensure Funds Async action
D. The invoice ID should be assigned somewhere inthe flow before calling the action

Question #2
At minimum, a custom attribute must be created on which objects for the values to automap in Order Management from B2C Commerce Cloud at the Order item level?

A. Order and Order Summary
B. Order, Order Summary, Change Order and Fulfillment Order
C. Order, Order Summary, Order Item and Order Item Summary
D. Order Item and Order Item Summary

Question #3
Where should a service agent go first to initiate changes related to an Order in Order Management?

A. Order Details
B. Fulfillment Order Details
C. Order Summary Details
D. Change Order Details

Question #4
An administrator wants to collect additional information from the customer when they cancel items on an Order Summary. How can the administrator modify the user interface to collect this information?

A. Copy the Cancel Item Flow and add a screen component with the new questions
B. Modify the Return Item Flow to collect the additional information
C. Create a lightning web component with the additional questions and add it to the Order Summary lightning record page
D. Create a workflow rule that fires when an Order Summary is edited with field update actions for each of the questions that needs to be answered

Question #5
A customer applied a 10% off discount when placing an order. What object is created when the discount is applied to the order?

A. Order Discount
B. Order Adjustment Group Summary
C. Order Payment Summary
D. Credit Memo

Solutions: