Salesforce AP-209 : Advanced Field Service Accredited Professional

Salesforce AP-209 Exam Syllabus Topics:

Reference: https://trailheadacademy.salesforce.com/certificate/exam-advanced-field-service-ap---AP-209

In modern society, Salesforce AP-209 certificate has an important impact on your future job, your promotion and salary increase. Also it can make a great deal of difference in your career.

Here, BraindumpsQA's AP-209 exam materials will help you pass your Salesforce AP-209 certification exam and get Salesforce certification certificate. Our exam materials are written to the highest standards of technical accuracy. And the AP-209 exam questions and answers are edited by experienced IT experts and have a 99.9% of hit rate.

BraindumpsQA provides you with the most excellent and latest AP-209 PDF Version & Software version exam dumps. The Software version exam material is a test engine that simulates the exam in a real exam environment, which can help you test your level of knowledge about AP-209 exam.

If you have no good idea to prepare for Salesforce AP-209 exam, BraindumpsQA will be your best choice. Our AP-209 exam questions and answers are the most accurate and almost contain all knowledge points. With the help of our exam materials, you don't need to attend other expensive training courses and just need to take 20-30 hours to grasp our AP-209 exam questions and answers well.

After you purchased our BraindumpsQA's AP-209 exam materials, we offer you free update for one year. We will check the updates of exam materials every day. Once the materials updated, we will automatically free send the latest version to your mailbox.

In addition, we offer you free demo. Before you decide to buy our BraindumpsQA's AP-209 exam materials, you can try our free demo and download it. If it is useful to you, you can click the button 'add to cart' to finish your order.

AP-209 Online Test Engine supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser.

BraindumpsQA guarantees no help, full refund. If you fail the exam, you just need to send the scanning copy of your examination report card to us. After confirming, we will quickly give you FULL REFUND of your purchasing fees.

Easy and convenient way to buy: Just two steps to complete your purchase, we will send the AP-209 braindumps to your mailbox quickly, later you can check your email and download the attachment.

Salesforce Advanced Field Service Accredited Professional Sample Questions:

Question #1
A customer needs to cancel all appointments within a specific area due to climate changes that boosted a bushfire.
How should a consultant recommend implementing this requirement?

A. Create a report for the appointments that are located in this area and use a data import tool to change the appointment's status to 'Canceled'
B. Create a custom list view for the appointments that should be cancelled, select the appointments and use the 'Unschedule' action
C. Draw a polygon on the map for the bushfire area and use the bulk action to 'Unschedule' the appointments
D. Change the priority for the appointments to a low priority and run 'In-Day Optimization'

Question #2
Out of the below options, which three questions should a consultant typically ask during the first day of an initial implementation?

A. What Service Objectives and what should their corresponding weights be within the different Scheduling Policies?
B. What needs to be synced with Salesforce? What integration is needed with external apps?
C. Which Dynamic Gantt features should be incorporated into the use cases?
D. What are the different types of services provided to customers? What are the skills required and the estimated duration?
E. How are the different business units set up? Geographical/ functional/ both?

Question #3
Universal Containers (UC) sell Service Contracts to their customers. One of the terms of the Service Contract determines that a UC technician will perform annual maintenance on all the customer's Assets until the contract expires.
UC would like to ensure that when a technician is sent to the customer, the maintenance work is completed in a single visit, and all covered Assets are listed on the Work Order's Service Report.
What Maintenance Plan configuration should a consultant recommend UC?

A. 'Work Order Generation Method' is set to blank and 'Service Appointment Generation Method' is set to
'One Service Appointment per Work Order'
B. 'Work Order Generation Method' is set to 'One Work Order Line Item per Asset' and 'Service Appointment Generation Method' is set to 'One Service Appointment per Work Order Line Item'
C. 'Work Order Generation Method' is set to 'One Work Order per Asset' and 'Service Appointment Generation Method' is set to 'One Service Appointment per Work Order'
D. 'Work Order Generation Method' is set to 'One Work Order Line Item per Asset' and 'Service Appointment Generation Method' is set to 'One Service Appointment per Work Order'

Question #4
Universal Containers would like customers to be able to schedule appointments themselves in addition to being able to schedule appointments by calling into the call center.
Which two options should an architect recommend to meet UC's requirements? (Choose 2 options)

A. Get Candidates global action from the Gantt chart
B. Book Appointment global action
C. Communities Book Appointment action
D. Nightly recurring optimization job

Question #5
Universal Containers broadly has two sets of service resources: Internal employees and contractors. They have the following requirements while assigning the Service Appointments to them:
1. Contractors will be working on maintenance work, but internal employees can also handle work if the contractor is unavailable. 2. Contractors to cover only a 40-mile radius around its office.
Which recommendation should a consultant make to meet their requirements?

A. Configure a Service Objective applied only for contractors to limit their maximum travel and a new Work Rule that will attempt to prefer contractor resources
B. Configure a Work Rule applied only for contractors to limit their maximum travel and a new Service Objective that will attempt to prefer contractor resources
C. Configure a Work Rule applied only for contractors to limit their maximum travel and another Work Rule that will attempt to prefer contractor resources
D. Configure a Service Objective applied only for contractors to limit their maximum travel and another Service Objective that will attempt to prefer contractor resources

Solutions: