Salesforce AP-207 : Energy and Utilities Cloud Accredited Professional

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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

A) Create one child product for all cost components.
B) Create custom fields on the line item object for each cost component.
C) Create child products for each cost component.
D) Create different pricing elements for each cost component.

2. What's an example of a parent and child premise record?

A) The parent premise is the apartment, and the child is the type of service provided.
B) The parent premise is the apartment unit, and the child is the apartment building.
C) The parent premise is the apartment building, and the child is the apartment unit.
D) The parent premise is the type of service provided, and the child is the apartment.

3. The administrator of an energy company needs to manage the lifecycle of new contracts in Salesforce. After the generation of the contract, it needs to be sent to the customer for eSignature through DocuSign.
Which two features of Contract Lifecycle Management and OmniStudio can be used?

A) The 'Send for eSignature' Velocity action can be used to send the last version of the contract document to DocuSign
B) An integration Procedure with a DocuSign Signature action can be called from an Omniscript to email the contract for signature
C) An Integration Procedure with an HTTP action is needed to integrate with DocuSign. which can be called from an Omniscript
D) An Omni script can be configured, and a DocuSign Envelope action can be used to email the contract for signature.

4. When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?

A) Configure the Energy and Utilities Contact Center Console available m the process horary
B) Configure a custom Salesforce Service Cloud console.
C) Configure custom OmniScripts and FlexCards to cover the requirements.
D) Assign the relevant lightning pages to the energy company's service agent user profile

5. The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers

A) The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.
B) The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.
C) The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
D) The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,

Solutions: