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Oracle 1z0-456 : Oracle Fusion Customer Relationship Management 11g Sales Essentials

1z0-456

Exam Code: 1z0-456

Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials

Updated: Oct 12, 2026

Q & A: 133 Questions and Answers

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Oracle 1z0-456 Exam Syllabus Topics:

SectionObjectives
Territory Management- Sales Territory Design
  • 1. Define Sales Territories
    - Territory Setup and Maintenance
    • 1. Define Configuration Activity
      • 2. Describe Lookups, Profile Options, and Dimensions
        • 3. Manage Synchronization and Schedulable Processes
          Opportunity Management- Sales Methods and Opportunity Configuration
          • 1. Describe Sales Methods
            • 2. Define References and Competitors
              • 3. Configure Opportunity Management
                Forecasting- Forecasting Configuration and Execution
                • 1. Describe Forecasting Options
                  • 2. Run Forecast Processes
                    • 3. Define Lookups, Profile Options, and Configuration Activities
                      Core CRM Configuration- Sales Foundation Concepts
                      • 1. Lead Management Basics
                        • 2. Common CRM Configuration

                          Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

                          Question #1
                          Your company has asked you to customize the Oracle Fusion Customer page by using Oracle Composer.
                          Select the three true statements.

                          A. Page Composer is accessed by navigating to the Customer page and selecting Administration > Customize from the global area.
                          B. Page Composer is accessed by selecting the Manage Page Composer task and during down on the Customers hyperlink.
                          C. "Visibility" is a required value and is the first value that is set.
                          D. "Visibility" is a required value that may be set at any point during the configuration process.
                          E. Design View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
                          F. Source View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.


                          Question #2
                          A territory manager wants to change territories and the criteria for assignment of sales representatives to leads and opportunities in Oracle Fusion Sales. During territory update, change to the dimensions, metrics, and utilization of the synchronization process have to be carried out in the ____________.

                          A. Stage environment
                          B. Production instance
                          C. Productive environment
                          D. Test environment
                          E. Proposal environment


                          Question #3
                          Identify the three true statements about the Cube in territory Management.

                          A. It enables the metrics information for territories.
                          B. It is not a product of dimension members defined for territories.
                          C. It is a product of enabled dimensions.
                          D. It never enables the metrics information for territories.
                          E. It is a product of dimension members defined for territories.


                          Question #4
                          You are implementing Oracle Fusion CRM for your company. Currently you are configuring the Assignment Manager. Your company wants to assign territories to a sales load where the Territory Program ID is the same as the Sales Lead Program ID.
                          Select the mapping that you will configure to meet this requirement.

                          A. Literal mapping
                          B. static mapping
                          C. Dynamic mapping
                          D. Attribute mapping
                          E. Dimension mapping


                          Question #5
                          Your company currently uses a legacy system, but has purchased Oracle Fusion Sales. After extensive testing in development, your company is now ready to deploy to a production application instance and move the data from the legacy system.
                          Identify the two true statements.

                          A. Exporting setup data from development and into production will also import any test sales data that was created in development.
                          B. Setup data will need to be exported from development, and then imported into production.
                          C. Legacy sales data needs to be imported into development before moving to production.
                          D. Setup data willbedirectly transferred from development to production without the use of import / export.
                          E. During development, your teamcan use versioning to export the configuration package multiple times in order to capture setup data whenever it is modified.
                          F. Sales data cannot be exported from the legacy system and then imported to production.


                          Solutions:

                          Question #1
                          Correct Answer: B,D,E
                          Question #2
                          Correct Answer: A
                          Question #3
                          Correct Answer: A,C,E
                          Question #4
                          Correct Answer: D
                          Question #5
                          Correct Answer: B,E

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