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BCS TM12 : ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

TM12

Exam Code: TM12

Exam Name: ISTQB-BCS Certified Tester Advanced Level- Test Manager (2012)

Updated: Jul 26, 2026

Q & A: 65 Questions and Answers

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About BCS TM12 Exam

Who should take the BCS-TM12 exam

This certification is aimed at anyone interested in the topic of software testing, who has already been working in the sector for a few years and wants to develop their skills further.

It is particularly suitable for:

  • Software testers
  • Software developers
  • Test analysts, test developers, test managers
  • Project managers

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Understanding functional and technical aspects of Test Management

The following will be discussed in BCS-TM12 exam dumps:

A Test Manager is not only communicating with people external to the department but an important part of a Test Manager's job is to communicate effectively within then testing group to pass on news, instructions, changes in priorities and other standard information that is imparted in the normal process of testing. A Test Manager may also communicate to specific individuals both up (upward communication) and down (downward communication) the management chain in the organization.

  • For a given project, analyze project risks and select appropriate risk management options (i.e., mitigation, contingency, transference, and/or acceptance)
  • Explain ways to manage the test management issues associated with experiencebased testing and non-functional testing
  • Analyze, identify, and assess product quality risks, summarizing the risks and their assessed level of risk based on key project stakeholder perspectives
  • Analyze the stakeholders, circumstances, and needs of a software project or program, including the software development lifecycle model, and identify the optimal test activities
  • Give examples for each of the four categories determining the cost of quality
  • Understand the factors required for successful use of distributed, outsourced, and insourced test team staffing strategies
  • Explain, giving examples, different techniques for product risk analysis
  • Understand how software development lifecycle activities and work products affect testing, and how testing affects software development lifecycle activities and work products
  • Analyze given samples of test policies and test strategies, and create master test plans, level test plans, and other test work products that are complete and consistent with these documents
  • Describe, giving examples, how test strategies affect test activities
  • For a given project, create an estimate for all test process activities, using all applicable estimation techniques
  • Describe how identified product quality risks can be mitigated and managed, appropriate to their assessed level of risk, throughout the lifecycle and the test process
  • Analyze and report test results in terms of the residual risk, defect status, test execution status, test coverage status, and confidence to provide insight and recommendations that enable project stakeholders to make release decisions
  • Give examples of different options for test selection, test prioritization and effort allocation
  • Define documentation norms and templates for test work products that will fit organization, lifecycle
  • Explain the different ways that risk-based testing responds to risks
  • Understand and give examples of factors which may influence test estimates
  • Estimate the value of testing based on cost of quality, along with other quantitative and qualitative considerations, and communicate the estimated value to testing stakeholders

Reference: http://certifications.bcs.org/category/18219

BCS TM12 Exam Syllabus Topics:

SectionWeightObjectives
People Skills and Team Composition12%- Communication and Negotiation
  • 1. Conflict resolution
  • 2. Stakeholder communication
  • 3. Influencing and persuasion
- Skills and Competencies
  • 1. Motivation and leadership
  • 2. Technical and soft skills
Improving the Testing Process12%- Process Improvement Models
  • 1. CMMI and ISO standards
  • 2. TMMi, TPI-Next, CTP, STEP
- Implementing Improvements
  • 1. Assessment and gap analysis
  • 2. Sustaining improvements
  • 3. Action planning and measurement
Reviews6%- Review Management
  • 1. Defect detection effectiveness
  • 2. Roles and responsibilities
  • 3. Metrics for reviews
- Review Types and Processes
  • 1. Review planning and follow-up
  • 2. Inspection and walkthrough
  • 3. Informal and formal reviews
Standards and Legal Issues6%- Legal and Ethical Aspects
  • 1. Intellectual property
  • 2. Confidentiality and privacy
  • 3. Contract and liability
- Relevant Standards
  • 1. ISO/IEC 25010, 29119
  • 2. IEEE 829
Testing Process12%- Test Planning, Monitoring and Control
  • 1. Test estimation approaches
  • 2. Test progress monitoring and control
  • 3. Test planning principles
- Test Process Fundamentals
  • 1. Test process alignment with lifecycle models
  • 2. Test policy and strategy
  • 3. Test process tailoring
- Test Execution and Evaluation
  • 1. Test closure activities
  • 2. Test execution management
  • 3. Exit criteria evaluation
- Test Analysis, Design and Implementation
  • 1. Test environment and data preparation
  • 2. Test basis analysis
  • 3. Test condition and case design
Defect Management6%- Defect Lifecycle
  • 1. Root cause analysis
  • 2. Defect classification and attributes
  • 3. Defect workflow and states
- Defect Reporting and Analysis
  • 1. Defect metrics and trends
  • 2. Impact on quality and process
Test Management30%- Test Planning and Estimation
  • 1. Work breakdown structure
  • 2. Resource and schedule planning
  • 3. Estimation techniques: expert judgment, metrics-based
- Test Organization and Team Management
  • 1. Communication and stakeholder management
  • 2. Competency development
  • 3. Test team structure and roles
- Risk-based Testing
  • 1. Risk-based prioritization
  • 2. Risk mitigation and contingency
  • 3. Risk identification and analysis
- Test Monitoring and Control
  • 1. Progress tracking and corrective actions
  • 2. Test metrics and reporting
  • 3. Configuration management
Test Tools and Automation6%- Tool Selection and Implementation
  • 1. Deployment strategy and ROI
  • 2. Tool classification and evaluation
  • 3. Risk of introducing tools
- Test Automation Management
  • 1. Maintainability and sustainability
  • 2. Automation scope and objectives

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