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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - End-to-end migration planning and execution - Role definition across Slack, partner, and client teams - Slack delivery best practices |
| Topic 2: Change Management and Adoption | - User adoption strategies - Communication and rollout planning - Training and enablement planning | |
| Topic 3: Solution Design for Slack | - Channel strategy and governance model - Workspace architecture and design principles - Integration design with Salesforce ecosystem | |
| Topic 4: Slack Administration and Governance | - Security and compliance controls - User lifecycle management - Workspace configuration and settings |
Salesforce Certified Slack Consultant Sample Questions:
Question #1
You are helping your client plan a grid migration, and they ask you what will happen to the URL of the existing workspace after the migration is complete.
What should you tell them about the existing workspace URL?
A. It will remain the same and take users back to the original workspace outside the grid org.
B. It will remain the same and take users to the workspace within the grid org.
C. It will remain the same but stops working.
D. It will automatically be updated with a randomly generated new URL.
Question #2
An employee has a channel they want to archive.
Which scenario represents the most automated channel archive/unarchive request process?
A. Open the #plz-admin channel, navigate to the channel workflows and begin the archive/unarchive workflow.
B. Open the #plz admin channel and send a message requesting support to archive the existing channel.
C. Open the #plzadmin-benefits channel and send a message requesting support to archive the existing channel.
D. Direct message (DM) a workspace admin and request the archive/unarchive link.
Question #3
You are designing a learning session for your client. Your client counterpart has asked that you ensure learners are able to use threads and emoji reactions while working in Slack.
Based on Slack's experiential learning approach, what is the best option to ensure your attendees are able to perform these activities after the session?
A. Ask your attendees to read about threading and emoji reactions in the Slack Help Center after the session.
B. Include a screenshot of threads and emoji reactions on your slides.
C. Test your attendees with multiple choice questions about threading and emoji reactions.
D. Set aside time in the session to practice threading and emoji reactions live.
Question #4
You are a Slack consultant working with an Enterprise Grid plan client. The client is new to using Slack and is seeking your expertise to understand the available roles and permissions in Slack.
Which Enterprise Grid role would give your client the maximum flexibility to control non-admin member permissions?
A. Channels Admin
B. Compliance Admin
C. Roles Admin
D. Users Admin
Question #5
You will be supporting the discussion around approval policies for apps and external collaboration for a client that has been using Slack for three years. You need to identify the right people on the client side to be involved.
What is the best question to ask to better understand who should take part in the discussion?
A. Who is responsible for communication and learning decisions?
B. Who leads your IT department?
C. Who are your Slack superusers?
D. Who is responsible for Slack policies & settings decisions?
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: A | Question #3 Correct Answer: D | Question #4 Correct Answer: C | Question #5 Correct Answer: D |
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