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NHA Phlebotomy-Technician : NHA Phlebotomy Technician Certification Exam (CPT)

Phlebotomy-Technician

Exam Code: Phlebotomy-Technician

Exam Name: NHA Phlebotomy Technician Certification Exam (CPT)

Updated: Oct 04, 2026

Q & A: 127 Questions and Answers

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NHA Phlebotomy-Technician Exam Syllabus Topics:

SectionObjectives
Topic 1: Specimen Collection- Capillary puncture procedures
- Order of draw and tube handling
- Venipuncture techniques
Topic 2: Safety and Compliance- Needlestick prevention and biohazard disposal
- Infection control and PPE usage
- OSHA standards and safety protocols
Topic 3: Patient Preparation- Explaining procedures and obtaining consent
- Site selection and preparation
- Patient identification and communication
Topic 4: Specimen Processing and Handling- Labeling and documentation
- Specimen transport and storage
- Quality control and rejection criteria
Topic 5: Professional Practice- Ethics and patient confidentiality (HIPAA)
- Communication and professionalism

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

Question #1
Which of the following actions should a phlebotomist take if blood flow stops during an evacuated tube collection?

A. Rotate the needle 360 degrees.
B. Pull the needle almost completely out.
C. Remove the tube and shake it.
D. Gently adjust the needle position.


Question #2
A phlebotomist must recollect a blood sample after the initial sample was rejected by the laboratory. Which of the following factors might have caused the sample to be rejected?

A. The cephalic vein was used for the draw.
B. A multiple-sample needle was used.
C. The collection tube was underfilled.
D. A hematoma formed at the puncture site.


Question #3
A phlebotomist completes a venipuncture procedure and activates the safety mechanism on the winged infusion set up to discard it into the sharps container. Which of the following actions should the phlebotomist take if the sharps container is locked?

A. Obtain a new sharps container.
B. Use the trash container for disposal.
C. Unlock the sharps container.
D. Use a biohazard bag for disposal.


Question #4
A phlebotomist has just performed quality control measurements on a glucose monitor. The values exceed the acceptable limits. Which of the following actions should the phlebotomist take?

A. Document the values in an incident report.
B. Replace the batteries in the monitor.
C. Complete a full cleaning of the monitor.
D. Perform the manufacturer's recommended actions.


Question #5
A phlebotomist should avoid using a site with burned skin during venipuncture for which of the following reasons?

A. Precipitates vein sclerosis
B. Inaccuracy of laboratory results
C. Increased risk of infection
D. Damages to skin elasticity


Solutions:

Question #1
Correct Answer: D
Question #2
Correct Answer: C
Question #3
Correct Answer: A
Question #4
Correct Answer: D
Question #5
Correct Answer: C

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