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Salesforce MCAE-Con-201 : Salesforce Certified Marketing Cloud Account Engagement Consultant

MCAE-Con-201

Exam Code: MCAE-Con-201

Exam Name: Salesforce Certified Marketing Cloud Account Engagement Consultant

Updated: Oct 13, 2026

Q & A: 261 Questions and Answers

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About Salesforce MCAE-Con-201 Exam

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Salesforce MCAE-Con-201 Exam Syllabus Topics:

SectionObjectives
Account Engagement Administration- Configuration and Setup
  • 1. User roles and permissions
    • 2. Connector setup with Salesforce CRM
      • 3. Business Unit setup and hierarchy
        Maintenance and Best Practices- System Optimization
        • 1. Data hygiene and governance
          • 2. Integration best practices
            Reporting and Analytics- Performance Measurement
            • 1. ROI and attribution reporting
              • 2. Campaign reporting
                Marketing Automation- Engagement Programs
                • 1. Engagement Studio program design
                  • 2. Automation rules and triggers
                    Prospect Management- Lead Lifecycle Management
                    • 1. Scoring and grading
                      • 2. Lifecycle stages and assignment rules
                        - Data Model and Segmentation
                        • 1. Prospects, lists, and tags
                          • 2. Dynamic and static lists
                            Email Marketing- Email Creation and Delivery
                            • 1. Deliverability and compliance
                              • 2. Email templates and content creation

                                Salesforce Certified Marketing Cloud Account Engagement Consultant Sample Questions:

                                Question #1
                                You can enable Progressive Profiling with Marketing Cloud Account Engagement Forms in orderd to show ceratin fields only if the prospect already has data in selected field(s)

                                A. False
                                B. True


                                Question #2
                                LenoxSoft has been using Marketing Cloud Account Engagement and Salesforce for one year and have enabled Einstein Behavior Scoring.
                                What guidance should the system administrator give to the LenoxSoft sales team so they can gain context into why their prospects are being scored the way they are?

                                A. To read the lead score rationales to gain additional context around positive or negative reasons a prospect is scored the way they are.
                                B. To read the behavior score rationales to gain additional context around positive or negative reasons a prospect is scored the way they are.
                                C. To access the B2B Marketing Analytics app so they can look through the campaigns that the prospects have engaged with over the last year.
                                D. To always book a follow up call with prospects and record notes from the call in the Marketing Cloud Account Engagement Notes field for future review.


                                Question #3
                                LenoxSoft has a training portal for customers. A Marketing Cloud Account Engagement page action changes a Prospect's Engagement custom field to Engaged for any prospects who views the page. Customer who regularly engage with the portal have more success with the platform, and those with low engagement have a high rate of attrition. To encourage engagement with the portal, Lenoxsoft wishes to use this custom field as the basis to develop a Training Engagement Program that encourages prospects to sign up for a live webinar which promotes the portal. They have the following requirements. - Prospects with no Engagement custom field value should be added to the Training Engagement Program - If Prospects register for the Webinar and view the training portal, they are removed from the Training Engagement Program What steps should Lenoxsoft take to achieve these requirements?

                                A. Create an automation rule : Prospect custom field [Engagement] is blank | Add to List Create an automation rule: Prospect webinar is attended webinar AND Prospect custom field
                                [Engagement] is engaged | Remove from list
                                B. Create an automation rule with the criteria :: Prospect custom field : engagement:: blank :: Action if::
                                Add to List
                                C. Create a completion action with the criteria :: Webinar:: Successful & Custom Prospect custom field ::
                                engagement:: engaged :: Action of:: Remove from list
                                Create an automation rule with the criteria :: Prospect custom field : engagement:: blank :: Action if::
                                Add to List
                                Create a segmentation rule with the criteria :: Webinar:: Successful & Custom Prospect custom field ::
                                engagement:: engaged :: Action of:: Remove from list
                                D. Create a dynamic list with the criteria :: Webinar:: Successful & Custom Prospect custom field::
                                engagement:: engaged :: Action of:: Remove from list
                                Create an automation rule with the criteria :: Prospect custom field : engagement:: blank:: Action if::
                                Add to List


                                Question #4
                                If someone opt-out's do we need to delete this Prospect record?

                                A. Yes, it is restricted by law
                                B. False. It is restricted by law not to email them, but we still can track the activity


                                Question #5
                                Select available Social Posting Connectors

                                A. Zone
                                B. Linkedln
                                C. Twitter
                                D. Tumblr
                                E. Instagram
                                F. Facebook
                                G. WhatsApp


                                Solutions:

                                Question #1
                                Correct Answer: A
                                Question #2
                                Correct Answer: A
                                Question #3
                                Correct Answer: D
                                Question #4
                                Correct Answer: B
                                Question #5
                                Correct Answer: B,C,F

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