ServiceNow CIS-PA : Certified Implementation Specialist - Platform Analytics

Exam Code: CIS-PA

Exam Name: Certified Implementation Specialist - Platform Analytics

Updated: Jul 11, 2026

Q & A: 62 Questions and Answers

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About ServiceNow CIS-PA Exam

ServiceNow CIS-PA Exam Syllabus Topics:

Topic	Details
Topic 1	Architecture and Deployment: This domain covers the foundational components of the Performance Analytics solution and the proper deployment sequence in ServiceNow environments.
Topic 2	Configure Breakdowns and Breakdown Sources: This section covers setting up breakdowns to analyze indicators across different dimensions, including breakdown mappings, matrices, exclusions, scripted mappings, and bucket groups.
Topic 3	Configure Indicators and Indicator Sources: This domain addresses creating and configuring indicators (performance metrics), including source conditions, fact tables, indicator types, properties, and aggregation scripts.
Topic 4	Perform Diagnostics and Troubleshooting: This section addresses identifying and resolving issues using Spotlight diagnostic tools to monitor system health and performance.

Reference: https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_id=548ed977dbc27f40de3cdb85ca961983

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