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BlackBerry BCP-223 : Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment

BCP-223

Exam Code: BCP-223

Exam Name: Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment

Updated: Nov 10, 2026

Q & A: 109 Questions and Answers

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BlackBerry BCP-223 Exam Syllabus Topics:

SectionObjectives
Monitoring & Troubleshooting- Issue resolution
  • 1. Connectivity troubleshooting
    • 2. Service recovery procedures
      - System monitoring tools
      • 1. BES logging and diagnostics
        • 2. Performance monitoring
          BlackBerry Enterprise Server 5.0 Architecture- Core components of BES 5.0
          • 1. SRP connectivity and routing
            • 2. BlackBerry Enterprise Server services
              - System architecture design
              • 1. Scalability considerations
                • 2. High availability concepts
                  Device Management- Wireless synchronization
                  • 1. Service books and provisioning data
                    • 2. Email and calendar sync
                      - User and device administration
                      • 1. Device activation methods
                        • 2. User provisioning
                          Security & Policies- IT policy management
                          • 1. Device policy enforcement
                            • 2. Security profile configuration
                              - Security architecture
                              • 1. Encryption standards
                                • 2. Authentication mechanisms
                                  Microsoft Exchange Integration- Messaging integration
                                  • 1. MAPI connectivity
                                    • 2. Mailbox synchronization
                                      - Exchange environment support
                                      • 1. Exchange 2007/2010 integration concepts
                                        • 2. Permissions and service access
                                          Messaging & Email Flow- Email routing mechanisms
                                          • 1. Message processing flow
                                            • 2. Data compression and encryption
                                              Maintenance & Backup/Restore- Backup and recovery
                                              • 1. Disaster recovery planning
                                                • 2. Configuration backup procedures
                                                  - System maintenance tasks
                                                  • 1. Service updates and patching
                                                    • 2. Database maintenance
                                                      Installation & Configuration- Post-install configuration
                                                      • 1. Service account setup
                                                        • 2. Database configuration
                                                          - BES installation process
                                                          • 1. Prerequisites and system requirements
                                                            • 2. Setup and configuration steps

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