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Cisco 642-467 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and Maintenance | - Diagnose integration issues - Monitor application health and performance - Perform maintenance and upgrades |
| Cisco Unified Presence | - Integrate presence services with Unified Communications - Install and configure Cisco Unified Presence - Configure user services and availability |
| Cisco Unified Mobility and Messaging Applications | - Integrate messaging applications - Configure mobility features - Configure user access and services |
| Cisco Unified Communications Applications Architecture | - Plan application deployment - Understand application integration architecture - Identify Cisco Unified Communications application components |
| Cisco Unified Contact Center Express | - Implement scripts and workflows - Manage agents and resources - Configure contact center components |
Cisco Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Sample Questions:
1. What is the default number of maximum login attempts defined in the security password lockout policy in Cisco Unity Express?
A) 30
B) 10
C) 5
D) 24
E) 8
F) 3
2. Which two of the following protocols can be used to integrate Cisco Unity Connection with Cisco Unified Communications Manager? (Choose two.)
A) OSPF
B) MGCP
C) SIP
D) SCCP
E) BGP
F) H.323
3. Which email integration will allow a Lotus Notes client to retrieve emails from Cisco Unity Express?
A) SMTP
B) CTIQBE
C) JTAPI
D) IMAP
E) Cisco Unity Express email infrastructure
F) MIME
4. When troubleshooting an MWI issue in Cisco Unity Connection, which task should you perform in the phone system component at the beginning of troubleshooting?
A) Ensure that the ports are configured for MWI only.
B) Run the Check Telephony Integration test.
C) Ensure that MWI is enabled for the user.
D) Ensure that the pilot number matches the Cisco Unified Communications Manager configured pilot number.
E) Ensure that the user has the correct phone system assigned.
5. What is required of a user to retrieve voice mail once they are notified of a new message by Cisco Unity Connection Message notification on their mobile phone?
A) Password
B) user ID
C) FAC
D) PIN
E) user extension
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C,D | Question # 3 Answer: D | Question # 4 Answer: B | Question # 5 Answer: D |
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