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Oracle 1Z0-996-20 Exam Overview:
| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Utilities Customer Cloud Service 2020 Implementation Essentials |
| Exam Number: | 1Z0-996-20 |
| Passing Score: | 68% |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple Choice, Multiple Answer |
| Available Languages: | English |
| Exam Price: | $245 USD |
| Certificate Validity Period: | Subject to Oracle Cloud Recertification Policy |
| Exam Duration: | 85 minutes |
| Recommended Training: | Oracle Utilities Customer Cloud Service Implementation Training |
| Exam Registration: | Oracle Education Portal Pearson VUE |
| Sample Questions: |  |
| Exam Way: | Online proctored or at authorized Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; hands-on experience recommended |
| Official Syllabus URL: | https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 |
Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Rates | - Apply Bill Factors - Manage and Apply Rates - Apply Proration |
| Topic 2: VEE | - Categories of IMD exceptions - Eligibility criteria and retrieval algorithms - Configure VEE groups and assignment - Critical validations vs validation rules - VEE process and data preparation |
| Topic 3: Credit & Collections | - Manage Payment Arrangements and Pay Plans - Configure and Manage Credit & Collections and Overdue Processes |
| Topic 4: Operational Device Management | - Role of assets and components - Specifications and relationship to assets |
| Topic 5: Payments | - Manage Overpayment and Payment Distribution - Manage Payments |
| Topic 6: Billing | - Complete Bills - Maintain Bill Segments |
| Topic 7: Financial Transactions | - Manage Financial Transactions |
| Topic 8: Usage Subscriptions | - Relationships between measuring components, service points and usage subscriptions - Design and configure usage subscription admin data - Concept of usage subscriptions |
| Topic 9: Usage | - Usage calculation process - Get Scalar Details usage rule - Relationships between usage transactions and usage subscriptions |
| Topic 10: Adjustments | - Configure and Manage Adjustments |
| Topic 11: Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Topic 12: Measurements | - IMD exception statuses and Automatic Retry functionality - Three types of IMDs and differences - Configure derive value algorithm - Process of loading measurements to calculating usage - Differences between initial, final measurements and usage - Derived values and association with final measurements |
| Topic 13: Fieldwork and Service Order Management | - Service Order (Orchestrator) Activity concept - Service Order Children Activities concept |
| Topic 14: Customer Information | - Maintain and Manage Customer Information |
| Topic 15: Devices & Measuring Components | - Configure measuring component type - Configure device type - Types of measuring components - Configure device config type and associate measuring component - Concept of measuring component and related structures - Relationship between devices and measuring components |
Answers to the Most-Asked Oracle 1Z0-996-20 Exam Questions
How much does the 1Z0-996-20 exam cost, and what is the passing score?
Registering for the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam costs $245 USD, and you need 68% to pass. One detail worth remembering: a failed attempt is not discounted — retaking the exam means paying $245 USD again in full. Use the Braindumpsqa test engine to benchmark yourself first; when your mock results consistently clear 68%, you are ready to book.
What does the 1Z0-996-20 exam cover, and why does it matter?
The 1Z0-996-20 exam is Oracle's official test for the Oracle Utilities Customer Cloud Service 2020 Certified Implementation Specialist credential, a certification at the Specialist level. Earning it tells employers your skills have been verified by the vendor itself, which carries real weight in hiring and promotion decisions.
Which topics does the 1Z0-996-20 exam test?
Oracle divides the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam into 15 domains. The largest ones are Rates, Measurements, Usage Subscriptions — together these account for the bulk of your score, so start there. The complete domain-by-domain outline appears in the exam topics section above on this page.
If I fail the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam, what are my options? And how fast do I get the product?
Two layers of protection here. First, delivery: your 1Z0-996-20 product is available for instant download, and a copy lands in your email within one minute of payment — if 2 hours pass with nothing (check spam first), our support team will resend it. There is no cap on how many computers you can install it on. Second, the refund policy: if you take the 1Z0-996-20 exam within 60 days of purchase and fail, you may claim a full refund. The claim needs a scanned enrollment slip plus your official Score Report PDF, filed within 2 days after the exam, and it is settled within 7 days. The policy covers only the corresponding exam — attempts within 3 days of purchase, exams never actually taken, free materials, and expired orders are excluded, and the candidate's name must match the payer's. If you would rather keep studying, you can instead exchange your product for two free exam products of equal value and keep the update service on your original purchase.
How long is the 1Z0-996-20 exam, and how many questions does it have?
You will face 60 questions in 85 minutes on the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam. Do the math and the per-question budget is tight, which is why pacing drills matter as much as content review. Our advice: take two or three full timed mocks in the Braindumpsqa engine before the real thing, and practice skipping a stubborn question instead of burning five minutes on it.
Does Oracle recommend any official training for the 1Z0-996-20 exam?
Yes — Oracle lists these official training options for Oracle Utilities Customer Cloud Service 2020 Implementation Essentials candidates:
Formal training teaches the syllabus; then the 72 practice questions from Braindumpsqa show you whether that knowledge holds up under real exam conditions.
Can I test-drive the 1Z0-996-20 material before paying?
Of course. Braindumpsqa publishes a free PDF demo for the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam so you can review real sample questions and answers first. Every purchase also includes 365 days of free updates, and after that period you can renew the update service at a 50% discount directly from your member zone.
Do I need to meet any requirements before taking the 1Z0-996-20 exam?
No formal prerequisites; hands-on experience recommended Eligibility rules are set by Oracle and do change from time to time, so double-check the latest requirements on the official exam page at https://education.oracle.com/oracle-utilities-customer-cloud-service-2020-implementation-essentials/pexam_1Z0-996-20 before you register.
Where do I sign up for the Oracle Utilities Customer Cloud Service 2020 Implementation Essentials exam?
Registration for the 1Z0-996-20 exam runs through these official channels:
As for how you will actually sit the exam: Online proctored or at authorized Pearson VUE test centers. Choose whichever delivery option suits your setup when you book.
Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Sample Questions:
Question #1
Critical validation rules verify the integrity of the initial measurement data (IMD). If an implementation needs to add new critical validations, where would you configure them?
A. in the schema of the IMD Seeder BO (D1-IMDSeeder)
B. in the validation algorithm on the IMD Seeder BO (D1-IMDSeeder)
C. as options on the IMD Seeder BO (D1-IMDSeeder)
D. as new lifecycle algorithms on the IMD Seeder BO (D1-IMDSeeder)
E. in the pre-processing algorithm of the IMD Seeder BO (Dl-IMDSeeder)
Question #2
How should you configure the derived values that are relevant for a device?
A. Configure the derived values on the Measuring Component for the measuring components to be defined on the device.
B. Configure the derived values on the Measuring Component Type for the measuring components to be defined on the device.
C. Configure the derived values on the Final Measurement Type for the measuring components to be defined on the device.
D. Configure the derived values on the Device Type for the derived values to be defined on the device.
Question #3
How many bill segment-related financial transactions do Payment Arrangements have?
A. one
B. depends on the number of payments that are part of the payment arrangement
C. unlimited
D. depends on the number of bills that will contain the customer's payment arrangement details
E. none
Question #4
Your client has the following requirements:
Many customers are installing their own solar electrical generation equipment. When these customers generate more electricity than required for their own use, the surplus can he exported back to the power grid.
In order to measure this generation, we have installed special scalar devices. These devices have separate registers to measure the energy generated (export) and the energy received (import) from the National Grid. Both reads will be stored in kWh, but the import is subtractive and export is consumptive.
What solution should you choose to configure the measuring component types for these specific requirements?
A. Create two new measuring component types (one for subtractive import and the other for consumptive export) to enable the creation of two measuring components that will be linked to one scalar device.
B. Create two service points: one for subtractive import and the other for consumptive export.
C. Create one new measuring component type for creating two measuring components (one for import and the other for export) that will be linked to one scalar device.
D. Create one new measuring component type for creating a new measuring component that will be linked to two different scalar devices (one for import and the other for export).
Question #5
At what stage in the initial measurement data (IMD) import process will the application of meter multipliers be performed?
A. Prepare for VEE
B. Critical Validation
C. post-VEE
D. VEE
Solutions:
| Question #1 Correct Answer: E | Question #2 Correct Answer: C | Question #3 Correct Answer: A | Question #4 Correct Answer: A | Question #5 Correct Answer: B |
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