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Avaya 132-S-816 : Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam

132-S-816

Exam Code: 132-S-816

Exam Name: Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Exam

Updated: Jul 25, 2026

Q & A: 95 Questions and Answers

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Avaya 132-S-816 Exam Syllabus Topics:

SectionObjectives
Topic 1: Installation and Initial Configuration- System Installation
  • 1. Hardware installation
  • 2. Software initialization
  • 3. Network parameter configuration
Topic 2: IP Office Solution Architecture- IP Office Platform Overview
  • 1. Licensing concepts
  • 2. Deployment scenarios
  • 3. System components and editions
Topic 3: Networking and Integration- Connectivity
  • 1. Networking multiple IP Office systems
  • 2. SIP and IP trunk configuration
  • 3. Third-party integration
Topic 4: Voice Messaging and Unified Communications- Messaging Features
  • 1. Unified messaging integration
  • 2. Voicemail configuration
  • 3. Client application support
Topic 5: Maintenance and Troubleshooting- Support Operations
  • 1. Fault isolation and problem resolution
  • 2. Backup and restore procedures
  • 3. System monitoring and diagnostics
Topic 6: User and Telephony Configuration- Extension and User Administration
  • 1. User creation and management
  • 2. Call routing and numbering plans
  • 3. Extension configuration

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

1. Your customer recently learned that the Message Networking 3.1 backup to DVD overwrites the media at each backup interval. You suggest that they change the configuration to use LAN backups via FTP or SFTP, which they do. The backup logs show that the backups were successful for several days but that they are now failing.
What are two reasons the backups could now be failing? (Choose two.)

A) The DVD backup media has been removed from the drive of the Message Networking server.
B) The specified FTP location is full of Message Networking server backups.
C) LAN backups are inherently unreliable, which is why the default is to back up to DVD, so these failures are to be expected from time to time.
D) There is a problem with the account the backup is using, i.e., the account has been deleted or the password has expired.


2. You are having problems connecting to an Exchange server. Which tool should you use to ensure there are no permanent static routes preventing the correct IP routing to Exchange?

A) ipconfig /all
B) route_disp
C) route print
D) ping


3. When adding a Message Network (MN) administrator to the Authentication, Authorization and Accounting (AAA) LDAP server for remote authentication, the account on the AAA server should be assigned a group ID of _____.

A) a unique number as each administrator is required to have a unique group ID number
B) a value that is the same as the Role ID
C) a value that is the Role ID offset by the Profile Base number
D) a value that indicates the department the administrator works in


4. In the Operational History Viewer you see the message "DTMF was received" and the key pressed was 'X'.
What does this mean?

A) The caller has entered a mailbox logon security digit.
B) The caller hung up while a DTMF digit was being sent.
C) The incoming DTMF digit was corrupt or unreadable.
D) The caller pressed the * key.


5. Which software program controls the installation of the Modular Messaging Services using the Data Collection Tool (DCT) input file?

A) setup.exe
B) asconfig.exe
C) miscm.exe
D) gvconfig.exe


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: A
Question # 5
Answer: C

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