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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Individual Behavior in Organizations | - Personality
|
| Topic 2: Motivation | - Rewards and Performance
|
| Topic 3: Group Behavior and Team Dynamics | - Team Effectiveness
|
| Topic 4: Conflict and Communication | - Conflict Management
|
| Topic 5: Leadership | - Power and Influence
|
| Topic 6: Organizational Culture and Change | - Organizational Culture
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
Question #1
To promote self-managed work teams, an organization devised an "initiative-taking training program" for its employees.
Which part of a self-managed team is being promoted in the given scenario?
A. Employee-driven decision making
B. Risk-taking
C. Self-awareness
D. Competitive work environments
Question #2
Which of the following characteristics is closely associated with informal groups but not associated with formal groups?
A. Usually has a negative impact on the organization
B. Defined by organizational structure
C. Formed to meet social interactions' needs
D. Directed towards organizational goals
Question #3
An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Which kind of reward is this?
Choose 1 answer
A. Affiliation reward
B. Intrinsic reward
C. Compensatory reward
D. Extrinsic reward
Question #4
What type of team is formed when employees from about the same hierarchical level but from different work areas come together to accomplish a task?
Choose 1 answer
A. Diverse team
B. Virtual team
C. Divergent team
D. Cross-functional team
Question #5
What is a disadvantage of group decision making?
Select one.
A. Norm disintegration
B. Felt conflict
C. Role disintegration
D. Groupthink
Solutions:
| Question #1 Correct Answer: A | Question #2 Correct Answer: C | Question #3 Correct Answer: B | Question #4 Correct Answer: D | Question #5 Correct Answer: D |
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