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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Individual Behavior in Organizations | - Personality
|
| Topic 2: Motivation | - Rewards and Performance
|
| Topic 3: Group Behavior and Team Dynamics | - Team Effectiveness
|
| Topic 4: Conflict and Communication | - Conflict Management
|
| Topic 5: Leadership | - Power and Influence
|
| Topic 6: Organizational Culture and Change | - Organizational Culture
|
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
1. To promote self-managed work teams, an organization devised an "initiative-taking training program" for its employees.
Which part of a self-managed team is being promoted in the given scenario?
A) Employee-driven decision making
B) Risk-taking
C) Self-awareness
D) Competitive work environments
2. Which of the following characteristics is closely associated with informal groups but not associated with formal groups?
A) Usually has a negative impact on the organization
B) Defined by organizational structure
C) Formed to meet social interactions' needs
D) Directed towards organizational goals
3. An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Which kind of reward is this?
Choose 1 answer
A) Affiliation reward
B) Intrinsic reward
C) Compensatory reward
D) Extrinsic reward
4. What type of team is formed when employees from about the same hierarchical level but from different work areas come together to accomplish a task?
Choose 1 answer
A) Diverse team
B) Virtual team
C) Divergent team
D) Cross-functional team
5. What is a disadvantage of group decision making?
Select one.
A) Norm disintegration
B) Felt conflict
C) Role disintegration
D) Groupthink
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: D |
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