Microsoft MB-901 : Microsoft Dynamics 365 Fundamentals

Topics of MB-901: Microsoft Dynamics 365 Fundamentals (beta) Exam

Candidates should apprehend the examination topics before they begin of preparation. because it'll extremely facilitate them in touch the core. Our MB-901 exam dumps will include the following topics:

1. Identify Microsoft platform components for Dynamics 365 (30-35%)

Describe integration capabilities

• Integration with third-party apps
• Integration across Microsoft products
• Custom integrations in Dynamics 365
• Integration across Dynamics 365 apps

Describe Dynamics 365 cloud security

• Data center access
• Data loss protection (DLP)
• Industry standard certifications (GDPR, etc)
• Encryption
• Authentication
• Data ownership
• SSO

Understand the benefits of role based security

• Life Cycle Services (LCS)

• PaaS

• App role-based security

• Streamlined user experience

• Out-of-the-box security roles Identify the business value of the Microsoft cloud

• Leveraging security roles

• Azure features used by Dynamics 365

Understand the use of Power Platform in Dynamics 365

• Common Data Service
• AI Builder
• Power Automate
• Power BI
• Power Apps

Understand the benefits of the Common Data Model

• Extensibility
• Analytics
• Interoperability
• Consistency

Identify Dynamics 365 reporting capabilities

• Built in reporting
• Role-based reporting
• Extensible reporting

2. Understand AI and Mixed Reality for Dynamics 365 (10-15%)

Leverage AI for data insights

• Customer service insights
• Relationship insights
• Customer insights
• Virtual agents
• Sales insights
• Fraud protection

Leverage mixed reality

• Guides
• Layouts
• Remote assist

3. Understand Customer Engagement apps (25-30%)

Understand the capabilities of Dynamics 365 Sales

• Dynamics 365 sales automation
• Pipeline management
• Contact management
• LinkedIn Sales Navigator
• Customer requests and follow up

Understand the capabilities of Dynamics 365 Marketing

• Surveys
• Lead generation and qualifications
• Segmentation
• Event management
• Customer journey
• Dynamics 365 for marketing
• Landing pages

Understand the capabilities of Dynamics 365 Field Service

• Connected Field Service
• Field Service Mobile
• Proactive customer service
• Resource Scheduling Optimization (RSO)
• Service resource scheduling

Understand the capabilities of Dynamics 365 Customer Service

• Omni channel service
• Knowledge articles
• Account management
• Case life cycle

3. Understand Dynamics 365 Finance and Operations apps (25-30%)

Understand the capabilities of Dynamics 365 Finance

• Real time cash flow visibility
• Enterprise asset management
• General Ledger
• Accounts Payable
• Accounts Receivable
• Budgeting
• Global attributes
• End to end business processes
• Project accounting

Understand the capabilities of Dynamics 365 Human Resources Core HR

• Personnel management
• Employee development
• Employee self-service
• Benefits management

Understand the capabilities of Dynamics 365 Business Central

• When to use Business Central vs other Dynamics 365 products
• Sales and service
• Project management
• Budgeting
• Finance
• Supply chain

Understand the capabilities of Dynamics 365 Supply Chain Management

• Manufacturing
• Modernize operations
• Procurement and sourcing
• Warehouse management
• Master planning
• Product information
• Project accounting

Understand the capabilities of Dynamics 365 Retail

• Retail capability
• Point of Sale (POS)
• Channel Management
• Mobile commerce

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-901

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Skills measured

• Identify Microsoft platform components for Dynamics 365 (30-35%)
• Describe Finance and Operations apps (25-30%)
• Describe model-driven apps (25-30%)
• Describe artificial intelligence and mixed reality in Dynamics 365 (10-15%)

Preparation Process

Microsoft offers some resources on its official website to equip the learners with the knowledge and skills required to ace the exam. Two preparation options are available on the Microsoft Learning Platform. These are instructor-led training and free online learning paths.

• Free Online Training

  Microsoft usually offers the candidates free resources under its learning paths to prepare them for their certification exams. For the Microsoft MB-901 test, the students can explore 15 free modules. They are designed to equip them with the right skills to achieve success in the exam. You can find the details of these training modules on the official webpage.

  Additionally, the students can search for the relevant study materials on other third-party training platforms to prepare for their exam. They will find video tutorials on YouTube as well as some useful books on Amazon.

• Instructor-Led Training

  The instructor-led course is designed to equip the candidates with the relevant skills required to get certified. The applicants using this training option will have to complete the Microsoft Dynamics 365 Fundamentals course. It is designed to provide you with a broad scope of Dynamics 365 apps. The individuals will become familiar with different applications, explain and demonstrate their core functionality, and highlight their business values. The course covers different aspects of Dynamics 365 reporting & security, so the test takers will be able to familiarize themselves with the product and data integrations that are available. If you want to develop strong foundational skills in the Dynamics 365 fundamentals, this training is made for you. It is a paid course and delivered via in-person or virtual live classes.