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Microsoft MB-210 : Microsoft Dynamics 365 Sales Functional Consultant

MB-210

Exam Code: MB-210

Exam Name: Microsoft Dynamics 365 Sales Functional Consultant

Updated: Nov 03, 2026

Q & A: 376 Questions and Answers

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About Microsoft MB-210 Exam

Asked Prerequisites

As studying for an exam like this is of intermediate level, hence, having some prior expertise is necessary. The vendor explains that it is wise to know Microsoft Power Platform configuration and data modeling principles. Also, those who have already worked on Dynamics 365 model-driven app implementation projects will have an easy exam journey.

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Ideal Candidate Profile

In-service functional consultants and developers can use this validation for a career boost. The learning for such a certification allows an earner to be more effective in consulting and leveraging sales.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

How to book the MB-210: Microsoft Dynamics 365 Sales Exam

These are following steps for registering the MB-210: Microsoft Dynamics 365 Sales exam.

  • Step 1: Visit to Microsoft Learning and search for MB-210: Microsoft Dynamics 365 Sales
  • Step 2: Sign up/Login to Pearson VUE account
  • Step 3: Select local centre based on your country, date, time and confirm with a payment method.

Overview of Covered Skills

When it comes to domains that MB-210 assesses you on, among them, you’ll encounter the subsequent areas:

  • Perform configuration

    The first topic talks about configuration very comprehensively. The configuration of sales settings, territories, auto number options, and sales collateral are well explained here.

  • Manage sales entities

    The prime emphasis of the last portion is on sales entities management. Adding quotes to opportunities, converting quotes to orders, managing orders, competitor management, and configuring product lifecycle are some of the other notions explained within such a scope.

  • Manage core sales entities

    The second objective focuses on core sales entities. Topics like creating and managing leads, converting activities to leads, performing lead qualification, configuring status reasons, and scanning business cards are detailed in this part.

Microsoft MB-210 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Configure Dynamics 365 Sales settings25-30%- Configure product catalog
  • 1. Configure product families and bundles
  • 2. Manage price lists and discount lists
  • 3. Create and manage products
- Configure sales settings
  • 1. Configure currencies and business units
  • 2. Configure fiscal years and territories
  • 3. Manage sales accelerator settings
- Configure sales processes
  • 1. Configure forecasting settings
  • 2. Configure business process flows
  • 3. Configure sales sequences
Topic 2: Manage core sales entities45-50%- Manage quotes, orders, and invoices
  • 1. Manage invoicing processes
  • 2. Create and revise quotes
  • 3. Convert quotes to orders
- Manage leads and opportunities
  • 1. Track stakeholder relationships
  • 2. Manage opportunity lifecycle
  • 3. Create and qualify leads
- Manage accounts and contacts
  • 1. Create and maintain customer records
  • 2. Configure account hierarchies
  • 3. Manage relationships and activities
Topic 3: Configure additional tools and services20-25%- Configure analytics and insights
  • 1. Use AI-driven recommendations
  • 2. Manage forecasting and reporting
  • 3. Configure sales insights
- Configure integration and automation
  • 1. Configure Power Automate flows
  • 2. Integrate with Microsoft 365
  • 3. Manage email and Teams integration
- Configure connected applications
  • 1. Configure third-party integrations
  • 2. Manage LinkedIn Sales Navigator integration
  • 3. Manage relationship analytics

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