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HP HP5-C04D : HP Managed Print Specialist Select 2019 delta

HP5-C04D

Exam Code: HP5-C04D

Exam Name: HP Managed Print Specialist Select 2019 delta

Updated: Oct 09, 2026

Q & A: 0 Questions and Answers

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HP HP5-C04D Exam Syllabus Topics:

SectionObjectives
Topic 1: Managed Print Services Fundamentals- Introduction to Managed Print Services (MPS)
  • 1. MPS concepts and business value
    • 2. Customer pain points and printing environment optimization
      - HP MPS Portfolio Overview
      • 1. A4 portfolio positioning
        • 2. HP Managed Print Services Select offerings
          Topic 2: HP Program and Service Offerings- HP MPS Program Structure
          • 1. Support and maintenance frameworks
            • 2. Service tiers and delivery models
              Topic 3: Sales and Customer Engagement- Value-Based Selling
              • 1. ROI and cost-per-page discussions
                • 2. Contract-based service selling
                  - Consultative Selling Skills
                  • 1. Needs analysis in print environments
                    • 2. Solution positioning for business customers
                      Topic 4: HP Print Solutions and Supplies- Hardware and Device Management
                      • 1. Printers and multifunction devices overview
                        • 2. Device lifecycle management concepts
                          - Original HP Supplies
                          • 1. Cost optimization and reliability benefits
                            • 2. Value of genuine HP cartridges

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