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IBM C4090-971 : IBM Enterprise Storage Technical Support

C4090-971

Exam Code: C4090-971

Exam Name: IBM Enterprise Storage Technical Support

Updated: Aug 14, 2026

Q & A: 55 Questions and Answers

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IBM C4090-971 Exam Syllabus Topics:

SectionObjectives
Topic 1: IBM Storage Portfolio Fundamentals- IBM storage product families
  • 1. XIV and tape storage solutions
    • 2. DS8000 and Storwize systems
      • 3. FlashSystem solutions
        Topic 2: Business Continuity and Data Protection- Availability and recovery solutions
        • 1. FlashCopy technology
          • 2. Disaster recovery and backup strategies
            • 3. Remote replication concepts
              Topic 3: Storage Networking- SAN infrastructure
              • 1. Host attachment considerations
                • 2. Fibre Channel fundamentals
                  • 3. Connectivity and zoning concepts
                    Topic 4: Installation, Support, and Troubleshooting- Technical support practices
                    • 1. System configuration and maintenance
                      • 2. Problem determination and log collection
                        • 3. Performance optimization and service procedures
                          Topic 5: Storage Virtualization and Data Management- Virtualization technologies
                          • 1. IBM Spectrum Virtualize features
                            • 2. Thin provisioning and storage efficiency
                              • 3. SAN Volume Controller concepts

                                IBM Enterprise Storage Technical Support Sample Questions:

                                1. A customer has asked about the RAID architecture of IBM Spectrum Scale.
                                Which two advantages of declustered RAID should you highlight to the customer? (Choose two.)

                                A) More predictable performance
                                B) Dedicated spare drives
                                C) Uses a subset of drives to rebuild data
                                D) Faster rebuild of data on failed drives
                                E) Load on drives isincreased during array rebuild


                                2. Which solution meets a customer's requirements for 100,000 IOPS and 30TB of raw capacity?

                                A) DS8870 with ranks of 1.2TB drives
                                B) FlashSystem 840
                                C) XIV with 2TB drives base without any features
                                D) SONAS with SATA drives


                                3. A customer has installed IBM Spectrum Control and its components.
                                Which IBM software product provides the core capabilities to manage the underlying hardware?

                                A) OpenStack
                                B) Tivoli Storage Productivity Center
                                C) Tivoli Flashcopy Manager
                                D) SmartCloud Orchestrator


                                4. A customer's data center was constructed 15 years ago. Since then its growth has exceeded expectations and necessitated the deployment of a large number of servers, storage subsystems, and switches. The energy company is currently providing the maximum amount of electricity to the data center.
                                What should the IBM Technical Specialist do to enable the customer's continued ability to expand its computer and storage growth?

                                A) Replace the existing equipment with Energy Star compliant equipmentto reduce energy requirements.
                                B) Perform a consolidation study in order to reduce the energy used by the equipment in the data center.
                                C) Determine how energy allocated to IT resources is used to produce business results.
                                D) Help to relocate the existing equipment to a larger data center with increased capacity from the electric company.


                                5. A customer needs an enterprise storage system with grid architecture to make storage management easier.
                                Which storage system meets the customer's requirements?

                                A) FlashSystem 840
                                B) XIV System
                                C) N series
                                D) DS8870


                                Solutions:

                                Question # 1
                                Answer: D,E
                                Question # 2
                                Answer: B
                                Question # 3
                                Answer: D
                                Question # 4
                                Answer: B
                                Question # 5
                                Answer: A

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