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IIC C130 : Essential Skills for the Insurance Broker and Agent

C130

Exam Code: C130

Exam Name: Essential Skills for the Insurance Broker and Agent

Updated: Aug 31, 2026

Q & A: 79 Questions and Answers

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IIC C130 Exam Syllabus Topics:

SectionWeightObjectives
From Quote to Policy10%- Quotation and binding authority
- Policy issuance and delivery
- Policy structure and components
Property Insurance Exposures10%- Exposures and perils
- Personal property risks
- Small commercial property risks
Property Insurance Wordings12%- Coverages and exclusions
- Valuation methods
- Common policy forms
The Application Process10%- Completing applications
- Underwriting considerations
- Duty of disclosure
Liability Insurance12%- Legal liability concepts
- Commercial general liability
- Personal liability coverages
Sales and Client Needs10%- Risk identification
- Insurance solutions
- Client consultation
Insurance and the Intermediary10%- Licensing and regulation
- Roles of brokers and agents
- Legal duties and ethics
Automobile Insurance10%- Provincial variations
- Rating and policy issues
- Mandatory and optional coverages
Communication and Service Skills8%- Policy changes and endorsements
- Client communication
- Record keeping
Claims Handling8%- Settlement and subrogation
- Broker's role in claims
- Claim reporting process

IIC Essential Skills for the Insurance Broker and Agent Sample Questions:

Question 1

What is an agent's consideration when assessing a potential client and the client's attitude towards risk?

A. Availability of insurance coverage may be affected by the client's lifestyle.
B. People's habits are unrelated to their level of risk.
C. People have the same acceptance of risk.
D. Clients who lead riskier lives are good sources of profit for insurance brokers.


Question 2

The insured has a property policy on his cottage with a $120,000 limit of insurance. What is the amount of coverage available for loss or damage to his $12,000 cottage boathouse under a typical policy?

A. $0, boathouses are excluded under the policy
B. $12,000, included in the limit on the cottage
C. $12,000, in addition to the $120,000 on the cottage
D. $120,000, the limit of the cottage policy


Question 3

What do statutory conditions and general conditions have in common?

A. Are countersigned by an executive of the insured
B. Apply to all types of insurance
C. Considered fine print wordings
D. Designed to protect the insured


Question 4

W & A Insurers Inc. has a capacity of $30 million for any single property risk. It also has a reinsurance agreement with Tri-insurance Inc. for an additional $40 million. A broker approaches W & A Insurers Inc.
with a request to write a low-hazard $37 million liability risk. What is the insurer's retention if it accepts and reinsures the risk?

A. $37 million
B. $40 million
C. $27 million
D. $30 million


Question 5

An insured reports a loss to their broker and is subsequently contacted by an adjuster to discuss the claim. A few days later, the insured calls their broker to ask a question about their claim settlement. What is the best course of action for the broker to take?

A. Provide expected settlement values to the insured
B. Advise the insured to contact the ombudsperson
C. Review the policy wordings with the insured
D. Connect the insured with their loss adjuster to discuss the claim


Solutions:

Question 1
Answer: A
Question 2
Answer: B
Question 3
Answer: C
Question 4
Answer: D
Question 5
Answer: D

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