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Apple 9L0-005 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Peripheral and Connectivity Issues | - External device troubleshooting
|
| Topic 2: Safety and ESD (Electrostatic Discharge) | - ESD protection standards
|
| Topic 3: Hardware Service Procedures | - Mac desktop hardware repair concepts
|
| Topic 4: Troubleshooting and Diagnostic Fundamentals | - Systematic troubleshooting methodology
|
| Topic 5: Mac System Architecture and Components | - Internal hardware structure
|
Apple Desktop Service Certification Sample Questions:
Question #1
To isolate a video problem as hardware or software on a Mac mini, which of the following steps should you try FIRST?
A. Replace the built-in display.
B. Verify the hard disk with Disk First Aid.
C. Reinstall the appropriate Mac OS.
D. Start up from a known-good startup disc.
Question #2
Which of the following is NOT a valid power saving technique in recent Macintosh computers?
A. Use wireless networks instead of wired networks.
B. Set up locations optimized for different environments.
C. Quit all the communications applications that may use the modem.
D. Activate the automatic display sleeping.
E. Activate the automatic hard disk sleep.
Question #3
When discharging a CRT, what part do you touch with the tip of the discharge tool?
A. yoke connector/cable
B. high voltage cable
C. Flyback transformer
D. anode aperture
Question #4
When would you want to force an application to launch using Rosetta?
A. You want to run a Universal Binary application with PowerPC plug-ins on an Intel-based Mac.
B. You want to run a PowerPC-native application on an Intel-based Mac.
C. You want to run a Universal Binary application on a PowerPC-based Mac.
D. You want to run an Intel-native application on a PowerPC-based Mac.
Question #5
Which part or parts of an eMac should NOT be touched until after the display is disconnected from its power source and the CRT is properly discharged? SELECT ALL THAT APPLY
A. Outer plastic housing
B. Yoke assembly
C. Flyback transformer
D. Yoke cable/connector
E. Anode aperture
F. Front of CRT display
Solutions:
| Question #1 Answer: D | Question #2 Answer: A | Question #3 Answer: D | Question #4 Answer: A | Question #5 Answer: B,C,D,E |
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