PDF Version DemoHow much 7497X Exam Cost
The price of the 7497X exam is $125 USD.
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Avaya 7497X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshooting Avaya Aura & Workspace Components | 15% | - Avaya Aura infrastructure support - Oceana Workspace configuration and issues |
| Troubleshooting Omnichannel Communication Channels | 25% | - Voice call flow analysis and troubleshooting - End-to-end media path validation - Email, Webchat, and SMS channel tracing |
| Troubleshooting Core Oceana Solution | 30% | - Known issues and resolution best practices - Identify and resolve common failures - Analyze system logs and alarms |
| Avaya Oceana Solution Architecture & Components | 20% | - Integration with Avaya Aura and third-party systems - Interactions and interfaces between modules - Core Oceana components and services |
| Routine Maintenance & Data Management | 10% | - Omnichannel DataStore maintenance - System health checks and updates - Backup and restore of Oceana core |
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