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Avaya 6002-1 : Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

6002-1

Exam Code: 6002-1

Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam

Updated: Aug 17, 2026

Q & A: 69 Questions and Answers

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Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Integration and Protocols- System Integration
  • 1. External system interoperation
  • 2. SIP and H.323 integration
Installation and Configuration- Communication Manager and CM Messaging Installation
  • 1. Server and platform deployment
  • 2. Initial system configuration
Maintenance and Troubleshooting- Diagnostics and Support
  • 1. System monitoring and SAT tools
  • 2. Fault isolation and resolution
CM Messaging Management- Messaging Features Configuration
  • 1. Integration with Communication Manager
  • 2. Voice messaging setup
Communication Manager Administration- Core Administration Tasks
  • 1. Stations and extensions setup
  • 2. Trunk and signaling management

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

1. What two pieces of information does the product licensing and delivery system (PLDS) required to be entered for a license file to be generated? (Choose two)

A) Serial number
B) MAC address
C) License activation code
D) Platform type


2. A customer has a communication Manager R6.0 system with IP phones and some older TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
Which two steps can be taken to identify the cause of problem? (Choose two)]

A) Verify that the processor Ethernet mode is enabled in the Server.
B) Set a static IP address on a laptop and see if the server can be pined
C) Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.
D) Verify that the TN2602 Media resources circuit pack has the correct IP settings.


3. To confirm that a survivable server is currently registered to the main CM servers, using the SAT. Which command should be entered

A) Status ess clusters
B) Display survivable-processors
C) Status survivable-processors
D) Status ess port-networks


4. Which greeting should be received when you are calling the messaging Hunt group?

A) Please leave a message after the tone
B) Welcome to Audix
C) Welcome to messaging
D) Your call is being answered by Audix


5. Which statement describes how the licensed mailboxes are enabled on a communication manager messaging application 6.0?

A) Mailboxes are enabled in the communication manager 6.0 license file.
B) Mailboxes are enabled by a separate license that needs to be generated anddeployed.
C) Mailboxes are enabled by default.
D) Mailboxes are enabled in the system Parameter features form.


Solutions:

Question # 1
Answer: B,C
Question # 2
Answer: C,D
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: B

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