Avaya 3000.2 : ACSS Small and Medium Enterprise (SME) Communications

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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to retrieve voicemail messages and is not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?

A) POP3
B) HTTP
C) MAPI
D) IMAP

2. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)

A) IP500 T1/E1 Channels License
B) VCM32
C) PRI-UNI Expansion Card
D) IP500 VCM Channels License
E) PRI24/PRI30 Expansion Card

3. A client has an office with 40 real estate agents sharing twenty 9600 series IP phones. A 20channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The client wishes for the highest voice quality while limiting Voice Compression Module (VCM) resources used. Which codecs should be used for the SIP trunk and IP phones to meet the client requirements?

A) G.729(a) for the SIP trunk and G.729(a) for the IP phones
B) G.711 for the SIP trunk and G.729(a) for the IP phones
C) G.729(a) for the SIP trunk and G.711 for the IP phones
D) G.711 for the SIP trunk and G.711 for the IP phones

4. A customer is implementing an IP Office with VoiceMail Pro. They would like the ability to control their voicemail boxes via the display on their IP hard phones at their desks. Which feature should be activated to accomplish this?

A) Integrated Messaging
B) Visual Voice
C) Universal Messaging Service
D) Voicemail Display

5. A customer would like to use the Microsoft SAM Text to Speech (TTS) engine in VoiceMail Pro to allow callers to listen to order information using a "Speak Text" action in VoiceMail Pro Call Flow. Which license is required?

A) IP Office Preferred Edition
B) Voicemail Pro VB Script License
C) VM Pro ScanSoft TTS
D) IP Office Essential Edition
E) IP Office Ultimate Edition

Solutions: