Avaya 3000-3 : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

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Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?

A) SSA Snapshot
B) System Monitor with default filters
C) Debug Manager on DTE port
D) System Monitor with ISDN L3 filter options enabled

2. A customer wants to implement the Avaya IP Office solution. They have five analog lines and would like implement a basic four-port voicemail with an Auto Attendant. They would like to use one-X Portal for five users. What is the minimum number of servers they will need to accomplish this?

A) 4
B) 2
C) 1
D) 3

3. Which outcome can be prevented with a correctly designed multi-site SCN solution?

A) Oversubscribed VMPro ports
B) Tromboned calls
C) Compromised ACD routes
D) Oversubscribed voice Mail storage

4. Which IP office application can be installed on the same server as CCR?

A) IP Office Administration Suite
B) IP Office Voicemail Pro up to 16 voicemail ports
C) IP Office Voicemail Pro up to 20 voicemail ports
D) one-X Portal

5. After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS telephone. What will resolve the problem?

A) Start the IP Office Manager application.
B) If IP Office does not restart correctly, power-off and power-on IP Office and the problem will be corrected.
C) The 5420 DS is corrupted and must be replaced
D) The CCR lost connection to IP Office; wait until the LED on the CCR status tums green again and the telephone will start to work.
E) The 5430 DS is no longer supported.

Solutions: