Oracle 1Z1-1064 : Oracle Engagement Cloud 2019 Implementations Essentials

Exam Code: 1Z1-1064

Exam Name: Oracle Engagement Cloud 2019 Implementations Essentials

Updated: Sep 09, 2026

Q & A: 76 Questions and Answers

1Z1-1064 Free Demo download

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About Oracle 1Z1-1064 Exam

Oracle 1Z1-1064 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe DCS Architecture Components (Themes, Templates, Pages) Deploy An Initial DCS Application
Topic 2	Describe DCS Enablement Activities (Profiles, Roles, Authentication) Enable Engagement Cloud Features
Topic 3	Perform Email Set Up A-Ctivities (Inbound Setup, Outbound Setup, Templates) Configure CTI Notifications
Topic 4	Digital Customer Service (DCS) Use Functional Setup Manager (FSM) Set Up SR Creation And Handling
Topic 5	Implement An SR Assignment Mapping Describe Common SR Processing Activities
Topic 6	Configure Agent Notifications Omnichannel Communications Identify Common SR Searches

Reference: https://education.oracle.com/oracle-engagement-cloud-2019-implementations-essentials/pexam_1Z0-1064

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